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Biomaterials

Mailing Address
1302 Wrights Lane East
West Chester, PA 19380
Customer Service
Tel: (610) 719-5000
US Customer Service (toll-free):
(800) 523-0322
Email:  RA-DPYUS-Customer@its.jnj.com
Facility
Development Center
1230 Wilson Drive
West Chester, PA 19380
Tel: (484) 356-9500

 

Craniomaxillofacial (CMF)

Mailing Address
1302 Wrights Lane East
West Chester, PA 19380
Customer Service
Tel: (610) 719-5000
US Customer Service (toll-free): (800) 523-0322
Email:  RA-DPYUS-Customer@its.jnj.com
Facility
Technical Center
1301 Goshen Parkway
West Chester, PA 19380

 

Joint Reconstruction

Mailing Address
700 Orthopaedic Drive
Warsaw, IN 46582
Customer Service, Support & Sales
Tel: (574) 267-8143 or (800) 473-3789
Fax: (800) 669-2530
Email:  RA-DPYUS-Customer@its.jnj.com

 

Mitek Sports Medicine

Mailing Address
325 Paramount Drive
Raynham, MA 02767
Customer Service, Support & Sales
Tel: (800) 382-4682
Email:  wworderdesk@dpyus.jnj.com
Reimbursement Information
Monday – Friday 9am to 8pm EST
Tel: (877) 744-5617
Fax: (800) 305-5299

 

Neuroscience (Codman Neuro)

Mailing Address
325 Paramount Drive
Raynham, MA 02767
Customer Service
Tel: (800) 225-0460
Email:  codmancustomerservices@its.jnj.com

 

Power Tools

Mailing Address
4500 Riverside Drive
Palm Beach Gardens, FL 33410
Customer Service, Support & Sales
Tel: (561) 627-1080 or (800) 327-6887
Fax: (800) 327-6661
Email:  RA-DPYUS-customerSup@its.jnj.com

 

Spine

Mailing Address
325 Paramount Drive
Raynham, MA 02767
Customer Service, Support & Sales
Tel: (800) 227-6633
Fax: (800) 446-0234
Email:  Csordering@its.jnj.com
For All Other Inquiries
Tel: (508) 880-8100 or (800) 451-2006
Fax: (508) 880-8122

 

Trauma

Mailing Address
1301 Goshen Parkway
West Chester, PA 19380
Customer Service, Support & Sales
Tel: (800) 227-6633
Fax: (800) 446-0234
Email:  RA-DPYUS-Customer@its.jnj.com
For All Other Inquiries:
Tel: (508) 880-8100 or (800) 451-2006
Fax: (508) 880-8122

 

Vet

Mailing Address
1301 Goshen Parkway
West Chester, PA 19380
Customer Service
Tel: (800) 523-0322
Fax: (800) 796-8437
Customer Account Maintenance
Tel: (800) 523-0322
Fax: (610) 251-9050
Email:  RA-DPYUS-synthesvet@its.jnj.com
Technical Support/Sales
Tel: (610) 719-6599 or (800) 295-1278
Fax: (610) 719-6544
Product Returns
Tel: (800) 479-6329
Product Repairs
Tel: (800) 288-6698

Press/Media Contacts

All inquiries can be submitted by email to: depuysynthesmediainquiries@its.jnj.com

Only media inquiries from reporters will be read and responded to from this email address. Please direct all other requests to one of the other DePuy Synthes Companies or career inquiries email addresses located on this page.


 

If you would like to report a potential cybersecurity vulnerability in any of our products, please refer to our Responsible Disclosure Reporting website. Click here to visit http://productsecurity.jnj.com.

DSUS/MOC/0315/0233h(1) 9/2016